SAP Upgrade is an important activity for any organization as it provides solution for many new business requirements and optimizes the overall SAP performance. SAP delivers upgrade for its products to keep pace with changing business requirements. An upgrade of SAP ERP means a full upgrade of the SAP R/3 core system which requires a complete and detailed analysis of the current system landscape. For effective usage of the upgraded SAP system, the SAP training is critical to make use of the latest functionality and new features.


To gain maximum benefits from the upgrade, it is mandatory to formulate and apply the best upgrade strategy. SAP upgrade is not only a technical task. In fact, all the areas of SAP (functional, SAP BASIS) have pivotal role. Though the technical upgrade is driven by IT department but it also requires the support and involvement of business people. Usually in development system, tasks involving development till testing are undergone by the technical team. But the testing in Quality system is performed by the business users to ensure that all critical business functionality work as expected and that the upgrade has not caused any disruptions.

It is therefore important to have proper SAP training and schedule in this area. SAP has designed various course materials for the upgrade methodology. The upgrade procedure may be different for different countries. From an organization point of view and depending on the hierarchy in the organization, the IT team managers, team leads, technical and functional consultants should attend the SAP training as these are the people who are directly involved in the SAP upgrade project. This step of SAP training plays a key role in successful SAP upgrade hence it should be included in the project plan so that it gives good technical foundation to build on.

To attend the SAP training, resources should have a basic understanding of Web AS and administration skills therein, a good foundation in SAP and knowledge of the SAP Solution Manager. The training focuses on configuration points like technical quality management, optimization, and risk. The training also offers a broad set of SAP topics. Also allows the flexibility to do customization in the training servers according to the training needs. The training manual gives detailed step-by-step instructions one can see many transactions and get a good hands-on feel for navigating and administering SAP.

The key business users have to be provided a refresher training on existing functionality, and training on the enhanced transactions and reporting. This would enable them to train their respective teams to effectively use the upgraded SAP systems.


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By Manish Agarwal. (on behalf of SAP Consulting Team)

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