Case Studies / Retail / Leading Packaged Food Company - Mexico

SAP customer and document management implementation using SAP DMS and SAP Workflow

Customer Benefits:

  • We are digitizing their Customer creation process to improve legal compliance and traceability.
  • We are using SAP DMS and SAP Workflow to manage the paper documents provided by a potential customer.
  • The paper documents are scanned into SAP DMS against the customer. The SAP Workflow travels across various departments; these customer documents are verified by various departments for completeness and authenticity. After all checks, the customer is created in SAP with credit limits and order placement.