Pharmaceutical Major - USA/ICELAND

Case Studies / Pharma / Pharmaceutical Major - USA/Iceland
Pricing and Contracts Management - SAP BPM based Business Process Automation

Objective:

  • Institutionalize workflow automation.
  • Collaboration of various teams involved.
  • Time-critical decision making possible.
  • Integration to existing applications.
  • Alerting to relevant groups.
  • Auditing of approvals.
  • SOX compliance and Segregation of Duties.

Stakeholders in the business processes:

  • Field Sales : Selling new products to customers (pharmacies, distributors).
  • Marketing : Respond to RFQ and support field sales.
  • Supply Chain : Decision on “can we supply this product and quantity asked by customer”.
  • Contracts : Send new pricing contract to customer. Obtain signed contracts. Update new prices.
  • Financial Operations and Revenue Accounting : Monitor margins and Net average selling price.

Customer Benefits:

  • Collaborative.
  • True Pricing and proper decision making.
  • Parallel decision making.
  • Easy to Adapt for Future workflow changes.
  • Efficiency.
  • Offline Analysis.
  • Offline Analysis.
  • Reporting.
  • Alerting to other groups (Supply Chain, Marketing).
  • Workflow History for Auditing.
  • SOX Compliance