CASE STUDY - Retail / Consumer Goods
Industry
We Serve

Industry
- Retail / Consumer Goods
FOOD DISTRIBUTION COMPANY - MEXICO CITY
Technologies: SAP ECC, SAP BW, SAP Business Objects, WMS Red Prairie, Virtualization, Amazon Cloud.
The customer is a midsize organization engaged in food distribution for fresh foods, dairy, packaged foods to retail businesses in Mexico. The customer was looking for high quality SAP support within its IT budgets.
- Our SAP BASIS team is providing complete management of the SAP ECC landscape.
- We are also managing their non-SAP systems (warehouse management) for application monitoring and database backups.
- We are managing the health of the OS, Database and cluster management software.
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BEER MANUFACTURING MAJOR - MEXICO
Technologies: SAP ECC, SAP CRM, SAP APO, SAP BW.
The customer is a leading beverage manufacturer and distributor in Latin America with multiple plants across Mexico. The customer has been acquired by a leading European brand to gain access to the important Latin American market.
- Our SAP consultants are involved in the SAP development across SAP ECC, CRM, APO and SAP BW for the various design and development requirements.
- Our SAP Principal Architect is participating in architecture review and design decisions to promote integrations of IT landscape of both companies.
- The customer is benefitting through access to expert SAP skills and international experience of best practices through this partnership.
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Technologies:Â SAP ECC, SAP CRM, SAP APO, SAP BW.
LEADING PACKAGED FOOD COMPANY - MEXICO
Technologies: SAP DMS, SAP Workflow, SAP ECC, SAP ABAP.
The customer is the world’s leading tortilla and corn flour producer; it is engaged in production, marketing, distribution and sale of agri based packaged food products. It has operations in US, Europe, Mexico and Central America.
- We are digitizing their Customer creation process to improve legal compliance and traceability.
- We are using SAP DMS and SAP Workflow to manage the paper documents provided by a potential customer.
- The paper documents are scanned into SAP DMS against the customer. The SAP Workflow travels across various departments; these customer documents are verified by various departments for completeness and authenticity. After all checks, the customer is created in SAP with credit limits and order placement.
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CONVENIENCE RETAIL CHAIN STORES - USA
Technologies: SAP IS-Retail, SAP BW, SAP Portals, SAP WebDynpro, SAP KM
The customer is a convenience store retailer on the US East Coast. The customer has implemented SAP IS-Retail including SAP Portals, SAP BW and SAP PI.
- We provided development services in SAP BW reporting and report management, with integration to SAP Retail and SAP Portals.
- The customer benefitted through access to SAP BW skills in a retail environment, and cost reduction due to offsite development.
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SUPERMARKET RETAILER - SOUTH AFRICA
Technologies: SAP Portals, Java WebDynpro
The customer is Africa’s largest and most consistently successful retailers of food, general merchandise and clothing. Today, the Group has a total of 775 stores, made up of Hypermarkets, Supermarkets and Family Stores, employing over 38,000 people. The customer has standardized on SAP Retail suite for running core business operations across the business.
- Our SAP NetWeaver team is conducting development for SAP Portals related to branding updates, user login and management.
- Coordination with their Brand Management department for style guides and specifications.
- The paper documents are scanned into SAP DMS against the customer. The SAP Workflow travels across various departments; these customer documents are verified by various departments for completeness and authenticity. After all checks, the customer is created in SAP with credit limits and order placement.
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FOOD DISTRIBUTION COMPANY - MEXICO
Technologies: SAP BASIS SAP ABAP SAP Functional
The customer is a major Food Distribution company headquartered in Mexico City. It services chain accounts, including fast food and casual dining restaurants, casinos, theme parks, movie theaters and hotels throughout Mexico.
- Our team of SAP BASIS, SAP ABAP, SAP FICO, SD, MM consultants performed SAP upgrade to latest SAP release.
- All SAP ECC servers were upgraded by our SAP BASIS team.
- Our team conducted the SAPU/SPDD changes, and the complete functional testing of major business scenarios.
Customer is now on the latest SAP release. The SAP system has richer functionality, stable and high performant.
BEVERAGE BOTTLING MAJOR - MEXICO
Technologies: SAP HR implementation (PM, OM, Payroll) SharePoint SAP Integration
The customer is the second largest beverage bottler in Latin America. The customer distributes its products across Mexico and Argentina. The customer also produces and distributes packaged snack foods. The customer is heavily standardized on the SAP platform for most of the core business operations.
- Our SAP HR team is conducting SAP ABAP HR development related to PM, OM, Payroll and Talent management.
- Our SAP Netweaver team is conducting SAP Portals development and integration with Microsoft Sharepoint for enterprise wide usage.
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