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Adding Dimensions to Standard Purchase Order Customization in SAP

Processes define the core efficiency of any organization. Whether SAP or non SAP based, these processes are key to running daily errands. One such issue is ‘Outbound Delivery Notification’, that may require different approaches as per the organization’s requirements.


Companies may want Outbound Delivery notification with some specific fields in CSV format, in order to upload the CSV file in a web portal. Now, this can create issues in normal SAP operations. When you add further acknowledgement of Purchase Letter or Contract Letter handling, things can get complicated. Yet, these issues cannot be brushed under the carpet.

Why Redundant Two Step Process has to be Abolished

Often times, companies want to exchange business application documents with an (external) partner system (for example, a customer or vendor). This helps in financial as well as administrative transaction. Normally, the SAP system sends EDI messages in IDoc format to an EDI subsystem, where they are converted to a universal EDI standard (UN/EDIFACT or ANSI/X12). It is this setup that enables communication with non-SAP systems.


Let’s understand the nitty-gritty of the system further. Two partners are involved in the conversion process in an EDI application scenario: first is the sender and second the recipient of an EDI message. However, companies often have no say in any EDI Subsytem. So, after IDOC Triggering, there is no use of such system. This is because communication process are not completing as desired.

Why IDOC Trigger Doesn't Work Effectively

After IDOC trigger, the output won’t go anywhere directly. It needs to have an interface like SAP PI. So it is a failed attempt to make an IDOC. Without the Subsystem, user is not getting CSV File as intended earlier.

How Our SAP Consultants Solve the Issue

SAP issues are usually not overly complex. Naturally, it is the simple solutions that take center stage. Our SAP consultants enhanced the generation of Outbound IDOC so that whenever new delivery is generated, segments of that IDOC are directly sent through mail to the recipient email address.

Benefits to Outbound IDOC Enhancements

  • Customers are now able to get CSV File with desired field
  • Users can upload that CSV file in non SAP or SAP system
  • Provided a cost effective solution as EDI Subsystem was not used
  • Clients can see outbound delivery notification with or without using SAP
  • Its easy to see the difference between multiple material BOM item

Next step

Many organizations often struggle with various formats and conversion issues while exchanging business application documents. If your organization’s core efficiency is hampered by such obsolete processes, our consultants can help. Call today to schedule a one-on-one consultation.


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