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Problem with the present SAP Application
Naturally, the issue here is loss of user experience and precious time. Plus, it requires multiple clicks to get there and the business user may lose focus on what she is doing. The character specific search needs to be precise if the user wants to reach the desired result which is yet again, a very time consuming process. Time is money- literally. The customer is too busy to try out new search term combinations. Things needs to work fast and for this, the issue of slow SAP apps had to be resolved on top priority.
Our Approach to Providing an Intuitive Search
Our solution works like a charm to solve the issue. We modified the application to pre-fetch and cache the entire dataset to the front end, which consisted of a few thousand records. This limited back end processing naturally made the search algorithm faster and more efficient. Now, the user can type the required value, and the relevant values would start appearing in the drop down (similar to google intelligent search filter). Ultimately, the user gets instant fast results while they type.
The greatest benefit to the user is that the search results appear instantaneously and they don’t have to enter the search string or click on search button every single time. The business user now gets better results in lesser time and in lesser number of clicks.
If you’d like some help putting these steps into practice, give us a call (or fill the form below and send to us). We’re happy to meet and discuss your situation.
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