Why SAP training:
- The end users have to understand how their end-to-end business process maps to the SAP usage. The training provides this knowledge which translates to greater accuracy and productivity of the users.
- Beyond the training provided during the initial SAP implementation, the original users may leave the organization to be replaced by new employees.
- With business growth, the SAP application has to be rolled out to new offices, new locations to a new user base.
- The end user training is critical to the successful deployment and acceptance of SAP within the organization.
- Many support requests and issues can be traced to insufficient knowledge and lack of understanding of the usage of SAP.
Our SAP training services and methodology:
- SAP training materials such as training manuals to address business processes (such as procure-to-pay, financials, warehouse management, pricing...)
- SAP training materials such as videos to show the end user navigation and usage of SAP transactions.
- Trainings conducted through webinars and Live Meeting across geographically spread users to minimize travel costs.
- Creation of a training repository and delivered through SAP Enterprise Portal for role based access to training materials.
- The training materials cover demos, exercises and solutions, in addition to glossary of terminology. They also list the common sources of issues and mistakes committed frequently by users.
Our SAP training ensures the following key success criteria:
- Reduction in support tickets and support issues to the helpdesk.
- Enhanced user productivity and efficiency.
- Reduction in erroneous transactions or document creation.
- Enhanced trust and confidence in SAP.
- Reduced training time for new team members in the organization
The Apprisia Differentiator:
- Experience working with customers in different cultures (US, Mexico, UK, Germany, Switzerland, Sweden, Denmark).
- Effective training plan for end users and key users, such that support requests to the help desk are reduced.
- Cost control through a practical team of onsite/offsite consultants. We have been imparting training to users through Webex/phone/screen sharing delivered from our offsite location.
Our commitment to you:
Apprisia team members have provided us high quality SAP services while ensuring security of our enterprise data.
The Apprisia team surpassed every other vendor we talked to in terms of understanding how to approach our challenges and achieve our business goals.
Apprisia's SAP development model through onsite consultants and offsite consultants is streamlined, secure and effective.
We all appreciate the chance of working with experienced and highly skilled team as yours. Thank you for your commitment.
I have recently talked to the folks in Purchasing, and they all said that SAP support has really gotten better. Thank you very much for your hard work in improving this.