EXTOL EDI Services
Apprisia: Extol EDI Production Support
We would provide a team of 3-4 Extol EDI specialists along with an EDI Team Lead for providing continuous production support for your EDI operations:
- Apprisia team would work similar to your existing team members
- We would ensure that all requests are attended promptly
- Nothing slips through the cracks
Our EDI specialists have been working in the major EDI transactions of your industry:
- Manufacturing: 850, 855, 856, 810, 820, 997
- Retail: 810, 820, 824, 830, 850, 852, 855, 856
- Logistics: 210, 211, 214, 240, 753, 754
- Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278
Extol EDI Services - We Support Your Industry and EDI Transactions:
Our Apprisia EDI specialists have been working in the major industries that use EDI:
- Manufacturing: X12, EDIFACT, Odette
- Retail: GDS, DSD, Tradacom
- Logistics, distribution and goods carrier
- Healthcare HL7
- Financial services: Swift, SEPA
- High Tech: RosettaNet, cXML, Ariba
- Your proprietary formats: XML
Extol EDI Services - Supporting Your ERP:
Our Apprisia EDI team has been working with the major ERP systems:
- SAP ECC
- Oracle Apps
- JD Edwards
- Custom application formats and document exchanges
Extol EDI Services - Trading Partner Support:
- On boarding of new trading partners
- Trading partner configuration, setups: VAN, SFTP, AS2
- Create mappings (810, 850, 856...)
- Work with the trading partner's EDI team for testing, UAT, interoperability and production
- Break-fix and ongoing maintenance
Extol EDI Services - Mapping and Translation Support:
- Implement complex mappings for various business scenarios
- Rationalize and reduce the number of maps through map templates
- Support the business requested changes and updates to maps on ongoing basis
Extol EDI Services - Trading Partner Communications:
- Configure the trading partner protocols such as VAN, SFTP, AS2, proprietary and others
- Manage the trading partner changes such as change in FTP information
- Troubleshoot and fix production issues related to TP communications
Extol EDI Services - Trading Partner Message Monitoring and Alerting:
- Monitor the EXTOL infrastructure and softwares to ensure that the EDI messages are getting processed at all times
- Monitor the EDI messages from all Trading Partners
- Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
- Work directly with the Trading Partner's EDI team to resolve these errors
- Ensure that you are not affected or incur monetary damages due to late EDI messages such as ASNs.
Extol EDI Services - Production SLA:
- Apprisia provides production support to your Extol EDI environment
- We would adhere to your SLA for P1/P2/P3 issues
- We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.
What You Can Expect From Apprisia
- Active monitoring of your EXTOL servers, messages and errors
- Handle all errors and coordinate with the relevant users for resolution
- Assured support to your business users, even on public holidays and your team’s vacations
- You see the same Apprisia team members at all times - no changeovers
- Attractive monthly investment
We would be happy to provide an affordable pricing to support your EXTOL EDI team
Please try our EXTOL EDI specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.
Please contact our Senior consultant at :
Apprisia team members have provided us high quality SAP services while ensuring security of our enterprise data.
The Apprisia team surpassed every other vendor we talked to in terms of understanding how to approach our challenges and achieve our business goals.
Apprisia's SAP development model through onsite consultants and offsite consultants is streamlined, secure and effective.
We all appreciate the chance of working with experienced and highly skilled team as yours. Thank you for your commitment.
I have recently talked to the folks in Purchasing, and they all said that SAP support has really gotten better. Thank you very much for your hard work in improving this.