Gentran EDI Support

Services / EDI Services / Gentran EDI Support

Our Gentran EDI specialists are supporting all Gentran versions:

Apprisia: Gentran Production Support

We would provide a team of 3-4 EDI specialists along with an EDI Team Lead for providing continuous production support for your EDI operations:

  • Apprisia team would work similar to your existing team members
  • We would ensure that all requests are attended promptly
  • Nothing slips through the cracks

Gentran EDI Support - To IBM Sterling or Another EDI Software:

Our EDI team supports you for migrating or upgrading your Gentran environment such as:

  • Gentran version upgrade
  • Gentran migration to Sterling B2Bi
  • Gentran migration to SAP PO B2B
  • and your specific migration requirements

Gentran EDI Support - We Support Your Industry and EDI Transactions:

Our Gentran EDI specialists have been working in the major industries that use EDI:

  • Manufacturing: X12, EDIFACT, Odette
  • Retail: GDS, DSD, Tradacom
  • Logistics, distribution and goods carrier
  • Healthcare HL7
  • Financial services: Swift, SEPA
  • High Tech: RosettaNet, cXML, Ariba
  • Your proprietary formats: XML

Our Gentran EDI specialists have been working in the major EDI transactions of your industry:

  • Manufacturing: 850, 855, 856, 810, 820, 997
  • Retail: 810, 820, 824, 830, 850, 852, 855, 856
  • Logistics: 210, 211, 214, 240, 753, 754
  • Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278

Gentran EDI Support - Supporting Your ERP:

Our Apprisia Gentran EDI team has been working with the major ERP systems:

  • Oracle Apps
  • Epicor
  • PeopleSoft
  • JD Edwards
  • AS400
  • Custom application formats and document exchanges

Gentran EDI Support - Deep SAP Expertise

We have a strong team of SAP consultants;

  • We are supporting customers in the USA, Canada, Germany, Netherlands, Australia and other locations
  • Our customers are in various industries: Automotive, Retail, Distribution, Logistics, Pharmaceuticals and others
  • Supporting our customers for SAP ECC: FICO, SD, MM, PP, QM and other modules
  • Supporting all SAP products: SAP ECC, CRM, SCM (APO, SNP, TMS...), HCM, SAP Retail, SAP Utility and others
  • Conducting SAP ABAP developments for business requirements
  • IDOC developments and integration
  • Working closely with the business users and in-house SAP team for resolving all your SAP issues

Gentran EDI Support - Trading Partner Support:

  • On boarding of new trading partners
  • Trading partner configuration, setups: VAN, SFTP, AS2
  • Create mappings (810, 850, 856...)
  • Work with the trading partner's EDI team for testing, UAT, interoperability and production
  • End to end testing

Gentran EDI Support - Mapping and Translation Support:

  • Expertise in the mappers of the various EDI products: AI mapper, Visual mapper
  • Expertise in IDOC messages and structures
  • Implement complex mappings for various business scenarios
  • Work directly with your business analysts
  • Rationalize and reduce the number of maps through map templates

Gentran EDI Support - Trading Partner Message Monitoring and Alerting:

  • Monitor Gentran to ensure that the EDI messages are getting processed at all times
  • Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
  • Ensure that you are not affected or incur monetary damages due to late EDI messages

Gentran EDI Support - Production SLA:

  • Apprisia provides production support to your Gentran environment
  • We would adhere to your SLA for P1/P2/P3 issues
  • We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.

What You Can Expect From Apprisia Gentran Production Support

  • Active monitoring of your Gentran servers, messages and errors
  • Assured support to your business users, even on public holidays and your team’s vacations
  • You see the same Apprisia team members at all times - no changeovers


We would be happy to provide an affordable pricing to support your EDI Gentran team for managing your Gentran environment.

Try Us:

Please try our Gentran specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.

Please contact our Senior Gentran consultant at :

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  • Apprisia team members have provided us high quality SAP services while ensuring security of our enterprise data.

    IT Director, Chemical Major, USA
  • The Apprisia team surpassed every other vendor we talked to in terms of understanding how to approach our challenges and achieve our business goals.

    Project Manager, Patrimonio, Mexico
  • Apprisia's SAP development model through onsite consultants and offsite consultants is streamlined, secure and effective.

    Managing Director, Kommunale Informationsverarbeitung, Germany
  • We all appreciate the chance of working with experienced and highly skilled team as yours. Thank you for your commitment.

    Manager, BI Application Development, Pharmaceutical Major, Bulgaria
  • I have recently talked to the folks in Purchasing, and they all said that SAP support has really gotten better. Thank you very much for your hard work in improving this.

    IT Manager, Chemical Major, USA