Services / EDI Services / Gentran EDI Support

Gentran EDI Support

Gentran EDI Support, Migration and Services - We Support All Versions

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Our Gentran EDI specialists are supporting all Gentran versions:

  • 4.2, 5.0, 5.2, 6.0
  • On Unix, Windows, AS400
  • AI mapper, Visual mapper
  • Unix scripts for message processing
  • Agents

Apprisia: Gentran Production Support

We would provide a team of 3-4 EDI specialists along with an EDI Team Lead for providing continuous production support for your EDI operations:

  • Apprisia team would work similar to your existing team members
  • We would ensure that all requests are attended promptly
  • Nothing slips through the cracks

Gentran EDI Support - To IBM Sterling or Another EDI Software:

Our EDI team supports you for migrating or upgrading your Gentran environment such as:

  • Gentran version upgrade
  • Gentran migration to Sterling B2Bi
  • Gentran migration to SAP PO B2B

and your specific migration requirements

Gentran EDI Support - We Support Your Industry and EDI Transactions:

Our Gentran EDI specialists have been working in the major industries that use EDI:

  • Manufacturing: X12, EDIFACT, Odette
  • Retail: GDS, DSD, Tradacom
  • Logistics, distribution and goods carrier
  • Healthcare HL7
  • Financial services: Swift, SEPA
  • High Tech: RosettaNet, cXML, Ariba
  • Your proprietary formats: XML

Our Gentran EDI specialists have been working in the major EDI transactions of your industry:

  • Manufacturing: 850, 855, 856, 810, 820, 997
  • Retail: 810, 820, 824, 830, 850, 852, 855, 856
  • Logistics: 210, 211, 214, 240, 753, 754
  • Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278

Gentran EDI Support - Supporting Your ERP:

Our Apprisia Gentran EDI team has been working with the major ERP systems:

  • SAP ECC
  • Oracle Apps
  • Epicor
  • PeopleSoft
  • JD Edwards
  • AS400
  • Custom application formats and document exchanges

Gentran EDI Support - Deep SAP Expertise

We have a strong team of SAP consultants;

  • We are supporting customers in the USA, Canada, Germany, Netherlands, Australia and other locations
  • Our customers are in various industries: Automotive, Retail, Distribution, Logistics, Pharmaceuticals and others
  • Supporting our customers for SAP ECC: FICO, SD, MM, PP, QM and other modules
  • Supporting all SAP products: SAP ECC, CRM, SCM (APO, SNP, TMS...), HCM, SAP Retail, SAP Utility and others
  • Conducting SAP ABAP developments for business requirements
  • IDOC developments and integration
  • Working closely with the business users and in-house SAP team for resolving all your SAP issues

Gentran EDI Support - Trading Partner Support:

  • On boarding of new trading partners
  • Trading partner configuration, setups: VAN, SFTP, AS2
  • Create mappings (810, 850, 856...)
  • Work with the trading partner's EDI team for testing, UAT, interoperability and production
  • End to end testing

Gentran EDI Support - Mapping and Translation Support:

  • Expertise in the mappers of the various EDI products: AI mapper, Visual mapper
  • Expertise in IDOC messages and structures
  • Implement complex mappings for various business scenarios
  • Work directly with your business analysts
  • Rationalize and reduce the number of maps through map templates

Gentran EDI Support - Trading Partner Message Monitoring and Alerting:

  • Monitor Gentran to ensure that the EDI messages are getting processed at all times
  • Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
  • Ensure that you are not affected or incur monetary damages due to late EDI messages

Gentran EDI Support - Production SLA:

  • Apprisia provides production support to your Gentran environment
  • We would adhere to your SLA for P1/P2/P3 issues
  • We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.

What You Can Expect From Apprisia Gentran Production Support

  • Active monitoring of your Gentran servers, messages and errors
  • Assured support to your business users, even on public holidays and your team’s vacations
  • You see the same Apprisia team members at all times - no changeovers

Pricing:

We would be happy to provide an affordable pricing to support your EDI Gentran team for managing your Gentran environment.

Try Us:

Please try our Gentran specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.

Please contact our Senior consultant at: edi_support@apprisia.com

Contact Us