SERVICES /EDI / EDI SUPPORT AND MIGRATION
IBM Sterling B2B Integrator Support
IBM Sterling B2B Integrator Support and Services - We Support All Versions

Our Gentran EDI specialists are supporting all Gentran versions:
- 4.2, 5.0, 5.2, 6.0
- On Unix, Windows, AS400
- AI mapper, Visual mapper
- Unix scripts for message processing
- WTX, ITX, ITXA
- BP creation
- Frameworks: Lightwell and others
Apprisia: Sterling Integrator Production Support
We provide a team of 3-4 Sterling EDI specialists along with an EDI Team Lead for providing continuous production support for your Sterling Integrator operations:
- Apprisia team would work similar to your existing team members
- We would ensure that all requests are attended promptly
- Nothing slips through the cracks
Gentran Migration - To IBM Sterling:
Our EDI team supports you for migrating or upgrading your Gentran environment such as:
- Gentran version upgrade
- Gentran migration to Sterling B2Bi
- Gentran migration to SAP PO B2B
and your specific migration requirements
IBM Sterling Integrator Support - We Support Your Industry and EDI Transaction:
Our Sterling EDI specialists have been working in the major industries that use EDI:
- Manufacturing: X12, EDIFACT, Odette
- Retail: GDS, DSD, Tradacom
- Logistics, distribution and goods carrier
- Healthcare HL7
- Financial services: Swift, SEPA
- High Tech: RosettaNet, cXML, Ariba
- Your proprietary formats: XML
Our Sterling EDI specialists have been working in the major EDI transactions of your industry:
- Manufacturing: 850, 855, 856, 810, 820, 997
- Retail: 810, 820, 824, 830, 850, 852, 855, 856
- Logistics: 210, 211, 214, 240, 753, 754
- Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278
IBM Sterling Integrator Support - Supporting your ERP:
Our Apprisia Sterling EDI team has been working with the major ERP systems:
- SAP ECC
- Oracle Apps
- Epicor
- PeopleSoft
- JD Edwards
- AS400
- Custom application formats and document exchanges
IBM Sterling Integrator Support - Deep SAP Expertise
We have a strong team of SAP consultants;
- We are supporting customers in the USA, Canada, Germany, Netherlands, Australia and other locations
- Our customers are in various industries: Automotive, Retail, Distribution, Logistics, Pharmaceuticals and others
- Supporting our customers for SAP ECC: FICO, SD, MM, PP, QM and other modules
- Supporting all SAP products: SAP ECC, CRM, SCM (APO, SNP, TMS...), HCM, SAP Retail, SAP Utility and others
- Conducting SAP ABAP developments for business requirements
- IDOC developments and integration
- Working closely with the business users and in-house SAP team for resolving all your SAP issues
IBM Sterling Integrator Support - Trading Partner Support:
- On boarding of new trading partners
- Trading partner configuration, setups: VAN, SFTP, AS2
- Create mappings (810, 850, 856...)
- Work with the trading partner's EDI team for testing, UAT, interoperability and production
- End to end testing
Gentran EDI Support - Trading Partner Support:
- On boarding of new trading partners
- Trading partner configuration, setups: VAN, SFTP, AS2
- Create mappings (810, 850, 856...)
- Work with the trading partner's EDI team for testing, UAT, interoperability and production
- End to end testing
IBM Sterling Integrator Support - Mapping and Translation Support:
- Expertise in the mappers of the various EDI products: AI mapper, Visual mapper
- Expertise in IDOC messages and structures
- Implement complex mappings for various business scenarios
- Work directly with your business analysts
- Rationalize and reduce the number of maps through map templates
IBM Sterling Integrator Support - Busines Process Services:
- Implement the Business Processes in Sterling B2Bi
- Enhancements through adapter modules, look-ups and custom development
- Custom development in Java and scriptings for mappings, merging of messages and specific processing
IBM Sterling Integrator Support - Trading Partner Message Monitoring and Alerting:
- Monitor Sterling Integrator to ensure that the EDI messages are getting processed at all times
- Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
- Ensure that you are not affected or incur monetary damages due to late EDI messages.
IBM Sterling Integrator Support - Production SLA:
- Apprisia provides production support to your Gentran environment
- We would adhere to your SLA for P1/P2/P3 issues
- We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.
What You Can Expect From Apprisia
- Active monitoring of your Sterling Integrator servers, messages and errors
- Assured support to your business users, even on public holidays and your team’s vacations
- You see the same Apprisia team members at all times - no changeovers
Pricing:
We would be happy to provide an affordable pricing to support your EDI Gentran team for managing your environment.
Try Us:
Please try our Gentran specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.
Please contact our Senior consultant at: edi_support@apprisia.com














