Services / EDI Services / Managed EDI Services
Managed
EDI Services
Apprisia EDI team provides end-to-end Managed EDI Services to support your in-house EDI team and your EDI production environment.
Apprisia: Managed EDI Services
We provide a team of 5-6 EDI specialists, EDI administrator along with the EDI Project Manager for managing your EDI production systems and EDI operations:
- End-to-end EDI support for all EDI production activities and managing your trading partners
- Monitor EDI production for errors and coordinate with the users on their resolutions
- Take complete ownership of all EDI issues and management of the EDI software
WE Support Your EDI Software
Our team is supporting the major EDI products:
- Gentran GIS, GXS
- Sterling B2B Integrator
- Sterling File Gateway, Managed File Transfer
- Sterling Secure Proxy
- SAP PI PO B2B
- SeeBurger BIS, MFT, EDI
- Axway
- Extol
- Tie Kinetix
Our EDI specialists have been working in the major EDI transactions of your industry:
- Manufacturing: 850, 855, 856, 810, 820, 997
- Retail: 810, 820, 824, 830, 850, 852, 855, 856
- Logistics: 210, 211, 214, 240, 753, 754
- Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278
EDI Resource Augmentation - We Support Your Industry and EDI Standards:
Our Apprisia EDI specialists have been working in the major industries that use EDI:
- Manufacturing: X12, EDIFACT, Odette
- Retail: GDS, DSD, Tradacom
- Logistics, distribution and goods carrier
- Healthcare HL7
- Financial services: Swift, SEPA
- High Tech: RosettaNet, cXML, Ariba
- Your proprietary formats: XML
EDI Resource Augmentation - Supporting your ERP:
Our Apprisia EDI team has been working with the major ERP systems:
- SAP ECC
- Oracle Apps
- Epicor
- PeopleSoft
- JD Edwards
- AS400
- Custom application formats and document exchanges
Managed EDI Services - Trading Partner Support:
- On boarding of new trading partners
- Trading partner configuration, setups: VAN, SFTP, AS2
- Create mappings (810, 850, 856...)
- Work with the trading partner's EDI team for testing, UAT, interoperability and production
- Break-fix and ongoing maintenance
Managed EDI Services - Mapping and Transalations Support:
- Expertise in the mappers of the various EDI products: AI mapper, Visual mapper, ITX, ITXA, SeeBurger Mapping designer, Altova
- Implement complex mappings for various business scenarios
- Rationalize and reduce the number of maps through map templates
Managed EDI Services - Business Process Services:
- Implement the Business Processes in Sterling B2Bi, SAP PO and other EDI softwares
- Enhancements through adapter modules, look-ups and custom development
- Custom development in Java and scriptings for mappings, merging of messages and specific processing
Managed EDI Services - Trading Partner Communications:
- Configure the trading partner protocols such as VAN, SFTP, AS2, proprietary and others
- Manage the trading partner changes such as change in FTP information
- Troubleshoot and fix production issues related to TP communications
Managed EDI Services - EDI Message Monitoring and Alerting:
- Monitor the EDI infrastructure and softwares to ensure that the EDI messages are getting processed at all times
- Monitor the EDI messages from all Trading Partners
- Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
- Work directly with the Trading Partner's EDI team to resolve these errors
- Ensure that you are not affected or incur monetary damages due to late EDI messages such as ASNs.
Managed EDI Services - EDI Software Patching and Maintenance:
- Patching of your EDI software to keep it at the current levels provided by the EDI software vendor
- EDI software upgrade of the minor and major versions
- Regression testing of EDI transactions for end-to-end validation
Managed EDI Services - EDI Production SLA:
- Apprisia provides production support to your EDI as per your SLA
- We would adhere to your SLA for P1/P2/P3 issues
- We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.
What You Can Expect From Apprisia EDI Production Support
- Active monitoring of your EDI servers, messages and errors
- Handle all errors and coordinate with the relevant users for resolution
- Assured support to your business users, even on public holidays and your team’s vacations
- You see the same Apprisia team members at all times - no changeovers
- Attractive monthly investment
Pricing:
We would be happy to provide an affordable pricing to support your EDI team for managing your EDI software.
Try Us:
Please try our EDI specialist for 2 months. We assure you of better talent and higher focus on your EDI project work.
Please contact our Senior consultant at :edi_support@apprisia.com
