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Apprisia EDI team provides end-to-end Managed EDI Services to support your in-house EDI team and your EDI production environment.

Apprisia: Managed EDI Services

We provide a team of 5-6 EDI specialists, EDI administrator along with the EDI Project Manager for managing your EDI production systems and EDI operations:

 

  • End-to-end EDI support for all EDI production activities and managing your trading partners
  • Monitor EDI production for errors and coordinate with the users on their resolutions
  • Take complete ownership of all EDI issues and management of the EDI software

WE Support Your EDI Software

Our team is supporting the major EDI products:

 

  • Gentran GIS, GXS
  • Sterling B2B Integrator
  • Sterling File Gateway, Managed File Transfer
  • Sterling Secure Proxy
  • SAP PI PO B2B
  • SeeBurger BIS, MFT, EDI
  • Axway
  • Extol
  • Tie Kinetix

Our EDI specialists have been working in the major EDI transactions of your industry

  • Manufacturing: 850, 855, 856, 810, 820, 997
  • Retail: 810, 820, 824, 830, 850, 852, 855, 856
  • Logistics: 210, 211, 214, 240, 753, 754
  • Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278

EDI Resource Augmentation - We Support Your Industry and EDI Standards

Our Apprisia EDI specialists have been working in the major industries that use EDI:

  • Manufacturing: X12, EDIFACT, Odette
  • Retail: GDS, DSD, Tradacom
  • Logistics, distribution and goods carrier
  • Healthcare HL7
  • Financial services: Swift, SEPA
  • High Tech: RosettaNet, cXML, Ariba
  • Your proprietary formats: XML

EDI Resource Augmentation - Supporting your ERP

Our Apprisia EDI team has been working with the major ERP systems:

  • SAP S/4 HANA (or ECC)
  • Oracle Apps
  • Epicor
  • PeopleSoft
  • JD Edwards
  • AS400
  • Custom application formats and document exchanges

Managed EDI Services - Trading Partner Support

  • On boarding of new trading partners
  • Trading partner configuration, setups: VAN, SFTP, AS2
  • Create mappings (810, 850, 856…)
  • Work with the trading partner’s EDI team for testing, UAT, interoperability and production
  • Break-fix and ongoing maintenance

 

Managed EDI Services - Mapping and Translations Support

  • Expertise in the mappers of the various EDI products: AI mapper, Visual mapper, ITX, ITXA, SeeBurger Mapping designer, Altova
  • Implement complex mappings for various business scenarios
  • Rationalize and reduce the number of maps through map templates

 

Managed EDI Services - Business Process Services

  • Implement the Business Processes in Sterling B2Bi, SAP PO and other EDI softwares
  • Enhancements through adapter modules, look-ups and custom development
  • Custom development in Java and scriptings for mappings, merging of messages and specific processing

Managed EDI Services - Trading Partner Communications

  • Configure the trading partner protocols such as VAN, SFTP, AS2, proprietary and others
  • Manage the trading partner changes such as change in FTP information
  • Troubleshoot and fix production issues related to TP communications

Managed EDI Services - EDI Message Monitoring and Alerting

  • Monitor the EDI infrastructure and softwares to ensure that the EDI messages are getting processed at all times
  • Monitor the EDI messages from all Trading Partners
  • Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
  • Work directly with the Trading Partner’s EDI team to resolve these errors
  • Ensure that you are not affected or incur monetary damages due to late EDI messages such as ASNs.

Managed EDI Services - EDI Software Patching and Maintenance

  • Patching of your EDI software to keep it at the current levels provided by the EDI software vendor
  • EDI software upgrade of the minor and major versions
  • Regression testing of EDI transactions for end-to-end validation

Managed EDI Services - EDI Production SLA

  • Apprisia provides production support to your EDI as per your SLA
  • We would adhere to your SLA for P1/P2/P3 issues
  • We support your team as per your requirements and budgets such as 8×5, 8×7, 24×7 or adhoc consulting.

What You Can Expect From Apprisia EDI Production Support

  • Active monitoring of your EDI servers, messages and errors
  • Handle all errors and coordinate with the relevant users for resolution
  • Assured support to your business users, even on public holidays and your team’s vacations
  • You see the same Apprisia team members at all times – no changeovers
  • Attractive monthly investment

Pricing

We would be happy to provide an affordable pricing to support your EDI team for managing your EDI software.

Try Us

Please try our EDI specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.

 

Please contact our Senior consultant at: edi_support@apprisia.com

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