SERVICES /EDI / EDI SUPPORT FOR INDUSTRIES

EDI Services - Healthcare HL7

EDI Services - Healthcare HL7Apprisia EDI team would support your in-house EDI team and your partner team for daily EDI production support activities.

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Apprisia: EDI Production Support

We provide a team of 3-4 EDI specialists along with an EDI Team Lead for providing continuous production support for your EDI operations:

  • Apprisia team would work similar to your existing team members
  • We would ensure that all requests are attended promptly
  • Nothing slips through the cracks

We Support Your EDI Software

Our team is supporting the major EDI products:

  • Gentran GIS, GXS
  • Sterling B2B Integrator
  • Sterling File Gateway, Managed File Transfer
  • Sterling Secure Proxy
  • SAP PI PO B2B
  • SeeBurger BIS, MFT, EDI
  • Axway
  • Extol
  • Tie Kinetix

EDI Resource Augmentation - We Support Your Industry and EDI Transactions:

Our Apprisia EDI specialists have been working in the major industries that use EDI:

  • Healthcare HL7
  • Your proprietary formats: XML, Web Services

Our EDI specialists have been working in the major EDI transactions of your industry:

  • Healthcare: 837, 835, 834, 820, 270, 271, 276, 277, 278

EDI Services - Supporting Your ERP:

Our Apprisia EDI team has been working with the major ERP systems:

  • SAP ECC
  • Oracle Apps
  • Epicor
  • PeopleSoft
  • JD Edwards
  • AS400
  • Custom application formats and document exchanges

Trading Partner Support:

  • On boarding of new trading partners
  • Trading partner configuration, setups: VAN, SFTP, AS2
  • Create mappings (837, 835, 834, 820, 270, 271, 276, 277, 278)
  • Work with the trading partner's EDI team for testing, UAT, interoperability and production
  • Break-fix and ongoing maintenance

Mapping and Translation Support:

  • Expertise in the mappers of the various EDI products: AI mapper, Visual mapper, ITX, ITXA, SeeBurger Mapping designer, Altova
  • Implement complex mappings for various business scenarios
  • Rationalize and reduce the number of maps through map templates

Trading Partner Message Monitoring and Alerting:

  • Monitor the EDI infrastructure and softwares to ensure that the EDI messages are getting processed at all times
  • Monitor the EDI messages from all Trading Partners
  • Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc.
  • Work directly with the Trading Partner's EDI team to resolve these errors
  • Ensure that you are not affected or incur monetary damages due to late EDI messages.

EDI Production SLA:

  • Apprisia provides production support to your EDI
  • We would adhere to your SLA for P1/P2/P3 issues
  • We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.

What You Can Expect From Apprisia EDI Production Support

  • Active monitoring of your EDI servers, messages and errors
  • Handle all errors and coordinate with the relevant users for resolution
  • Assured support to your business users, even on public holidays and your team’s vacations
  • You see the same Apprisia team members at all times - no changeovers
  • Attractive monthly investment

Pricing:

We would be happy to provide an affordable pricing to support your EDI team for managing your EDI software.

Try Us:

Please try our EDI specialist for 2 months. We assure you of better talent and higher focus to your EDI project work.

Please contact our Senior consultant at: edi_support@apprisia.com

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