SAP OS/DB/VM and Infrastructure Support

Services / SAP BASIS Support / SAP OS/DB/VM and Infrastructure Support

Our Infrastructure support team is maintaining the major operating systems and databases:

  • Microsoft Windows, HPUX, AIX, Linux variants.
  • Oracle, Microsoft SQL Server, Sybase ASE.
  • VMware tools for managing virtualization, resources, networking.
  • Tape backups and archiving systems (HP Protector and others).

Third Party Applications, Interfaces and EDI Monitoring

We are conducting active monitoring of third party applications, external cloud applications and EDI Interfaces

  • Active monitoring of Third party applications (such as Tax Engine, Access Readers, Barcoding).
  • EDI message monitoring, FTP monitoring.
  • Daily backups of Third Party applications.

For any issues requiring attention, we alert the application owners.

Simplified Support

You get a single point of contact for all infrastructure maintenance and monitoring activities.

Free up your Time

Your IT team is able to free up from the regular monitoring and backup activities, and can focus on supporting the users.

  • Apprisia team members have provided us high quality SAP services while ensuring security of our enterprise data.

    IT Director, Chemical Major, USA
  • The Apprisia team surpassed every other vendor we talked to in terms of understanding how to approach our challenges and achieve our business goals.

    Project Manager, Patrimonio, Mexico
  • Apprisia's SAP development model through onsite consultants and offsite consultants is streamlined, secure and effective.

    Managing Director, Kommunale Informationsverarbeitung, Germany
  • We all appreciate the chance of working with experienced and highly skilled team as yours. Thank you for your commitment.

    Manager, BI Application Development, Pharmaceutical Major, Bulgaria
  • I have recently talked to the folks in Purchasing, and they all said that SAP support has really gotten better. Thank you very much for your hard work in improving this.

    IT Manager, Chemical Major, USA