SAP Solution Manager Support
We have been working with our customers for SAP Solution Manager usage for:
- SAP implementation / upgrade / rollout templates.
- Change Request management (ChaRM).
- Solution Manager Diagnostics.
- Test case management and centralized repository.
- Service Desk for centralized support messages.
- Centralized Monitoring of ABAP and J2EE engines.
- Business level monitoring for IDOC messages.
- Monitoring of SAP PI adapters for integration, BPM engine, work processes and interfaces.
- E2E root cause analysis.
Our SAP team brings compelling advantages for SAP Solution Management:
- Unified approach to SAP BASIS and Solution Manager based operations management.
- Support of all systems (ECC, BI, CRM, SRM and NetWeaver) by a single operations team.
- Cost reduction for a highly affordable SAP support.