Services / Basis Support / SAP Solution Manager Support

SAP Solution Manager Support

Apprisia provides SAP solution support through our SAP BASIS Support and SAP Solution Mananger consulting services.

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We have been working with our customers for SAP Solution Manager usage for:

  • SAP implementation / upgrade / rollout templates.
  • Change Request management (ChaRM).
  • Solution Manager Diagnostics.
  • Test case management and centralized repository.
  • Service Desk for centralized support messages.
  • Centralized Monitoring of ABAP and J2EE engines.
  • Business level monitoring for IDOC messages.
  • Monitoring of SAP PI adapters for integration, BPM engine, work processes and interfaces.
  • E2E root cause analysis.

Our SAP team brings compelling advantages for SAP Solution Management:

  • Unified approach to SAP Basis and Solution Manager based operations management.
  • Support of all systems (ECC, BI, CRM, SRM and NetWeaver) by a single operations team.
  • Cost reduction for a highly affordable SAP support.
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